Workplace Mediation
Resolving conflict and reaching resolution in a structured, cost-effective way.
Conflict at work can have a hugely negative impact on individuals and the bottom line.
The CBI estimates that conflict costs UK business £33 billion per year, taking up 20 percent of leadership time and potentially losing up to 370 million working days. Recent research by Oxford Economics estimates the overall cost of replacing just one new member of staff can be up to £30,000*.
Conflict at work can take many forms; it might be an individual with a grievance, a problem between an employee and a manager or conflict between two co-workers. Any of these situations can result in a demotivated workforce and reduced productivity which can prove costly to a business.
Workplace mediation can be a very cost-effective way to defuse conflict and reach a resolution.
At direction we offer a bespoke workplace mediation service which can bypass many of the other costly, time-consuming and confrontational routes to resolution – bringing about a solution which can be agreed upon by all.