Listening Skills

This workshop is designed to help your staff understand and practice the skills required to be an effective listener.

Course Contents:

• External and internal barriers to listening
• What makes a good effective listener
• What makes a bad ineffective listener
• Explore the 3 Core conditions – Empathy, Acceptance, Genuineness

All of our training provides a combination of theory with practical group and individual exercises. All attendees with receive course booklets, a completion certificate and follow up communication with relevant resources and information to help them continue with their personal development.

For more information get in touch here.