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Influencing Skills

Aim
To enable participants to recognise and apply influencing skills to improve the management of their people.

Learning Objectives

At the end of this workshop attendees will be able to:

	Describe the importance of motivating and influencing skills
	Identify key motivators and de-motivators
	Identify and discuss the key principles of influencing people
	Identify and discuss the key skills for effective influencing
	Plan how you will take these ideas forward

Learning Outcomes

When they return to the workplace participants will be able to:
• Achieve their goals with and through other people with their willing co-operation in a
• sustainable way
• Build in people the desire, confidence and skill to achieve their objectives
• Effectively influence staff and colleague interactions
• Inspire, release and direct other people’s enthusiasm and energy
• Appreciate and work with individual differences
• Recognise the motivations of individuals and work towards satisfying them
• Know how and when to ask the most effective questions
• Influence staff toward a win: win outcome

The course is led by an experienced trainer and is backed up by a course booklet, group and individual practical exercises. An evaluation form is given to participants on completion of the course. A certificate is also given to participants for recognition of course attendance.

A free 30 minute follow-up consultation is offered to course participants to re-evaluate and review course work, if required.

Course duration One day