Influencing Skills
This valuable training course will enable participants to recognise and apply influencing skills to improve the management of their people.After completing the training course, participants will:
• Achieve their goals with and through other people with their willing co-operation in a sustainable way
• Build in people the desire, confidence and skill to achieve their objectives
• Effectively influence staff and colleague interactions
• Inspire, release and direct other people’s enthusiasm and energy
• Appreciate and work with individual differences
• Recognise the motivations of individuals and work towards satisfying them
• Know how and when to ask the most effective questions
• Influence staff toward a win: win outcome