Employee Assistance Programme for Scotland based in Edinburgh & Glasgow

Please contact us for further information or click on one of the following headings below to find out more about our Employee Assistance Programme.

Our Employee Assistance Programme is an external, confidential service, providing counselling and support to you and your staff, delivered by our highly trained counsellors. Our EAP is a powerful management tool, which can give your organisation a competitive advantage. It can also help your organisation reduce absenteeism, save costs and help you retain your staff.

Our EAP is solution and goal-focused counselling and can enhance productivity and your employee's performance and morale. Your staff will feel valued and supported and more likely to go that extra mile in your organisation. They will also feel more committed and motivated.

Our EAP can help your employees with personal and professional difficulties such as:

• Stress and anxiety
• Relationship difficulties
• Alcohol and drug misuse
• Change and time management
• Health problems
• Loss and bereavement
• Communication
• Depression
• Assertiveness
• Self esteem and confidence
• Abuse
…and many other issues.

To publicise your provision of our Employee Assistance Programme to your employees, and to help you demonstrate your intentions as a good employer, we will provide you with posters to display on staff notice boards, leaflets and business cards to distribute. We can also work with you to design and produce your own personalised information material at no additional cost.

We offer three levels of membership to the Programme - Bronze, Silver and Gold – with price structures to make them cost effective for organisations of different sizes.

Services available to members of the Employee Assistance Programme:	Bronze	Silver	Gold
1. Initial consultation within 7 days of first contact	●	●	●
2. Face to face, telephone and/or email individual counselling	●	●	●
3. 24hr answering service	●	●	●
4. Daytime, evening and weekend appointments	●	●	●
5. 10% off our training courses (These cover practical, work- related topics such as Stress Management, Essential Listening Skills, Communication Skills for Managing Relationships, and Assertiveness.)	●	●	●
6. Counselling provided within 30 minutes radius of your workplace	●	●	●
7. No telephone charges for telephone counselling sessions	●	●	●
8. Counselling available throughout the year and during most holiday periods	●	●	●
9. Self referral and/or organisational referral	●	●	●
10. Customer receives copies of evaluation forms completed by members of staff with respect to client anonymity and confidentiality	●	●	●
11. An annual presentation about counselling to customer’s supervisory and managerial staff	●	●	●
12. Report of staff attendance with regards to client confidentiality	●	●	●
13. General statement of progress of staff members	●	●	●
14. Opportunity to meet bi-annually with direction counselling and training to review and re-evaluate the employee assistance programme	●	●	●
15. Statistical feedback on referrals		●	●
16. A bi-annual report		●	●
17. Where trends are identified within an organisation feedback of recommendations and solutions will be offered			●
18. Consultancy and general advice to you, including support for managers dealing with difficult and sensitive situations			●
19. Telephone number given to clients for direct access to a counsellor			●
20. Face to face couple counselling			●
21. Up to 3 presentations each year to organisation’s staff about our EAP, what counselling is, how counselling can help, what we offer and different forms of counselling. This will also give staff an opportunity to meet with us and ask questions about our services.			●

Employee Assistance Programme (EAP)