Coaching Skills

This highly effective training course is designed for people who would like to improve their listening skills to build on their professional working relationships with others in the key HRM accountabilities such as employee relations, behavioural coaching, networking, interviewing, performance management and appraisals.

Training course contents include:

• What is coaching?
• Why coach?
• How to coach?
• Benefits of coaching
• Role of manager, role of coach, role of team player
• The difference between counselling, coaching and mentoring
• How to get the most from staff by
• Working to their strengths
• Addressing their weaknesses
• Acknowledging their contribution to the task
• How to draw up a learning plan