Our Clients


Satisfied Customers include:


 


Mindfulness and Compassion Training


 
"As a trainee psychotherapist the MBLC course was exactly what I needed to support me through my training. It also gave me the tools to integrate mindfulness practice and meditation in to my day to day, personally and professionally. Angie and Raymond are natural facilitators.  Warm, knowledgeable and engaging, with their down to earth approach, Angie and Raymond communicate with compassion, humanness and understanding. I learned alot, and had fun. I'd highly recommended this course whether you are just exploring mindfulness or have a practice already." 
Course Participant

"Doing the Mindfulness Based Living Course (MBLC) with Direction has really allowed me to develop my mindfulness practice and helped me to introduce this practice into my everyday life. I found that as the course went on I was more able to engage with my surroundings, to enjoy sounds, colours and flavours differently, and focus more clearly.  The course facilitators, Angie and Raymond, provide expert and compassionate tuition - creating a supportive environment for everyone to share their experiences of each practice.  There's no doubt that you do need to keep practicing between sessions to get the best out of the learning, and at times I did struggle with this but the course facilitators provide helpful advice from their own experience of developing their mindfulness practice.  I am grateful for the learning and skills I developed from this course and I am looking forward to continuing on my mindfulness journey." 
Course Participant



 

Workplace Mediation

"direction were instrumental in the process of change when we used direction's workplace mediation." 
Human Resource Manager, The Action Group




Employee Assistance Programme

"Baillie Gifford & Co has had a working relationship with direction since 2005.  Throughout this time, we have been very impressed with the service provided, both in terms of administration and relationship management with us as the employer and also with the counselling and support offered to our staff.  The feedback from our staff, through the anonymous questionnaires submitted after the counselling sessions, has been overwhelmingly positive and the EAP is well regarded as a staff benefit throughout the firm." 
HR Manager, Baillie Gifford & Co

 
“As an HR Manager, I have worked with direction for 10 years and they have provided excellent services from training to counselling for staff to workplace mediation. What I like most about working with direction and the team is that the services offered are flexible and can be tailored to meet the organisation’s needs and results are achieved in terms of staff health and wellbeing and absence reduction”. Margaret Watson, HR Manager, Cosgrove.


“Employee Assistance promotes a caring responsible employer therefore the right choice of service provider is important.  direction delivers a professional, highly effective and responsive service with a tailored and personalised approach which is reflective of Includem and its values.  I have found direction extremely useful with specific consultation projects to probe often difficult topics with a balance which supports both the employee and employer equally”.
Michelle Nairn, HR Manager, Includem.


direction has consistently provided professional and accessible services to our staff and we’ve had nothing but positive feedback”

HR Manager, Sense Scotland


"It is inspiring to work with a provider who understand and respects both the needs of the organisation and that of the staff.  direction provide a warm, friendly, relaxed and highly professional service which can be tailored to suit the needs of the organisation."
HR Officer, Includem

 

 
Counselling and Psychotherapy
 
"Extremely with direction's support throughout, thank you."
Counselling and Psychotherapy Client


"I went to direction at a time when I was really struggling to cope. I got the short-term help I needed to keep going and since then I have learned so much more that I can use to support myself, to grow and to be happier. It's provided me with a great mix of tools, resources and increased self-knowledge, plus there's been warmth, compassion and a safe place to explore some really difficult areas."
Counselling and Psychotherapy Client
 
 
"I came to direction when I was at a low point in my life and couldn't understand why my previous happiness and contentment had disappeared. The sessions with direction first helped me to better understand my situation and then taught me the skills to enable me to help myself, such as emotional awareness and self compassion. The results have exceeded all my expectation, not only am I back to my old self, but I'm better than ever before. The life skills direction taught me have deeply enhanced my day to day life and I thoroughly recommend them."
Counselling and Psychotherapy Client
 

"Having recently experienced a lot of upset and upheaval in my life direction has helped me fast track through the emotional fallout, and deal with some longer term problems. The service I received was flexible, effective, professional but, above all, human. My thanks to direction and recommendations to anyone contemplating using them. I am so glad I did."
Counselling and Psychotherapy Client
 

“I had tried a number of therapists before finding this therapist and would recommend her and direction wholeheartedly to anyone.” 
Counselling and Psychotherapy client


“I have been seeing counsellor for a while and I can honestly say she has made a huge difference to my life. From my very first session she has made me feel welcome, listened to and validated. Her approach is very skilled and constructive and I find I come away from each session with useful tools and practical guidance to apply to my life outside of our discussions. I have found our sessions together enormously helpful and personally empowering - and without question, worth it. I am very happy to recommend her and direction to anyone who might feel they need it - I simply cannot praise her enough!”
Counselling and Psychotherapy client


“My therapist has given me an open and confidential space with the time and tools to consider my emotional self, allowing me to have the confidence and self-belief to move forward with my life. The service has been professional, yet personal and extremely helpful. Thank you!”
Counselling and Psychotherapy client



Training

“The training that I attended was well paced, informative and extremely relevant to my job. The materials were excellent and I liked the fact that the trainer called me 6 weeks after the course to see how I was getting on and how the course was helping me in my job. I would not hesitate to recommend this training”.
Gillian MacKenzie, Executive Assistant, The Scottish Cot Death Trust

“Thoroughly enjoyed the training, trainer was excellent and ensured everyone felt comfortable and at ease.”
Participant on Managing Difficult Situations course

'As an organisation we have requested education and training specifically designed for our needs. direction has listened carefully to what was required then developed and delivered a number of successful training sessions. I have always found direction professional and approachable, someone who we would not hesitate to engage with again”
Lynda Bathgate, Community Services Nurse, Scottish Cot Death Trust 
   


Independent Supervision

 "My supervisor is not only clearly experienced both as a supervisor and a counsellor but also has a warm and encouraging way of being. Support and challenge need to go hand in hand and I feel I get both from her with plenty of food for thought." 
Independent Supervisee 



Room Hire

“I am a counsellor with my own private practice and have been renting a room from direction for over 4 years.  The room I use is clean, warm and quiet.  Organising room bookings and making payments is simple and fair.  Any issues are dealt with quickly and professionally.  Overall I would recommend and indeed have already recommended renting a room from direction”.
Counsellor and Psychotherapist


“The environment and service conveys what is important to me – a mix of professionalism and quality of service. I and all of my clients have received a warm welcome. I have recommended direction on a number of occasions and would have no hesitation in doing so in the future”.
Kim Walker, Leadership & Business Coach
 

“The location of these rooms are great, its central, there are always car parking spaces and it is within walking distance from both the main bus and train station. The rooms are very nice,ambient ,clean and comfortable, tea and coffee is supplied!! direction are always very plesant and there has never been a problem getting a room when I need one”.
Helen McGillivray