What our clients say about training...

    

Satisfied customers include:

• Baillie Gifford & Co
• Adam Smith College
• Quarriers
• Sense Scotland
• The City of Edinburgh Council
• The City of Dundee Council
• Includem
• Cube Housing
• Sheraton Grand Hotel & Spa
• Leonard Cheshire Services
• Fife Council
• First Bus
• The Action Group
• Glenhaze

What our client say about our workplace mediation...

The Action Group approached the team at direction to ask for support for a tricky employee relations. The employees involved found the approach challenging but helpful. They were particularly reassured by the professionalism of the service. This helped them to make effective use of their time with the mediator.  The resolution wasn’t immediate; however, the organisation now has a satisfactory outcome to the problem.  direction were instrumental in that process of change.  Senior Manager Human Resource

What our clients say about our employee assistance programme.....

 Baillie Gifford & Co has had a working relationship with direction since 2005.  Throughout this time, we have been very impressed with the service provided, both in terms of administration and relationship management with us as the employer and also with the counselling and support offered to our staff.  The feedback from our staff, through the anonymous questionnaires submitted after the counselling sessions, has been overwhelmingly positive and the EAP is well regarded as a staff benefit throughout the firm.  HR Manager, Baillie Gifford & Co


“direction has consistently provided professional and accessible services to our staff and we’ve had nothing but positive feedback” HR Manager, Sense Scotland

It is inspiring to work with a provider who understand and respects both the needs of the organisation and that of the staff.  direction provide a warm, friendly, relaxed and highly professional service which can be tailored to suit the needs of the organisation. HR Officer, Includem

What our clients say about counselling & psychotherapy...

" Extremely with direction's support throughout, thank you" Therapy Client

"Having recently experienced a lot of upset and upheaval in my life direction has helped me fast track through the emotional fallout, and deal with some longer term problems. The service I received was flexible, effective, professional but, above all, human. My thanks to direction and recommendations to anyone contemplating using them. I am so glad I did." Counselling Client